WHO WE ARE
We are Lightsideup.ca with mailing address of 3500 Marion Court, Burlington, ON L7M 3E8
CANADA and phone number (416)836-0781
WHAT INFORMATION WE COLLECT
When you place an order with us or interact with our website we may ask you for certain information and you may submit personal data to us (for example your name, phone number, postal address, email address, contact and bank/credit card details). We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use. Aside from product orders, we primarily collect your name and email address when you opt-in to any of our mailing lists.
Information automatically provided: we receive, process and store certain information whenever you interact with our website. Like many websites, we use “cookies” (see the ”Cookies” section below) and obtain certain information automatically when your web browser accesses our website. Information automatically received by us includes the IP address that your computer uses to connect to the internet; your computer, browser, operating system and internet connection details; clickstream/path analysis of your journey through our website; and products you searched for. We may also use software tools to measure and collect session information, length of visits to certain pages, repeat visits and page interaction information (such as clicks).
Email communications: to help us make our email newsletter more useful and interesting for our customers we attempt to receive a confirmation when you open and click on email newsletters from us (if your email software/service supports this option). If you no longer wish to receive email newsletters, please notify us using the links provided in each newsletter.
HOW WE USE THIS INFORMATION
Your information is stored securely on computers owned by the companies we use for web hosting and web services such as email transmission and our CRM system. We may also keep local copies of some data, which may include financial transaction data, as part of our day to day operations. We’d keep local copies of our mailing list, for example, to recover in the event of a server crash. If you email us financial data (please don’t) this data would sit on our local computing equipment until deleted.
WHO ELSE MAY SEE YOUR DATA
In order to complete your order, we may need to disclose some of your information to our delivery partners such as for CD/DVD fulfillment. We also use third-party service providers to help us run our membership sites (as an example), so if you sign up for our online training these third party companies may have access to partial data including your name and email address.
THIRD PARTY LINKING
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Email Address: firstname.lastname@example.org
Mailing Address: Light Side Up, 3500 Marion Court, ON, L7M 3E8, CANADA
Telephone: (416) 836-0781